WD SSD Dashboard 5.3.2.4 for ios instal12/29/2023 ![]() ![]() ![]() Select the firmware image file and Click Open to start the firmware update process Login to your My Cloud dashboard as "admin" userįor assistance accessing the, please refer to Answer ID 27432 How to Access the Dashboard on a My Cloud Device.Download firmware version 2.42.115 or higher for your My Cloud model from the WD Support Website to your local computer. ![]() Before updating to My Cloud OS 5, your device must be updated to Firmware 2.42.115 or higher.Please follow the steps below to update the firmware to My Cloud OS 5 My Cloud OS 5 HTTPS Redirects Explained.Answer ID 30014: Best Practices for My Cloud OS 5 Cloud Access and Indexing.Answer ID 29985: Smart TV, Printers, Scanners, IP Camera, Media Players and Sound Systems Cannot Connect to My Cloud OS 5 on the Network Please check the following article for Windows, Printers, Scanners, Media Servers and Players not detecting a My Cloud after updating to OS 5.For more information, please refer to Answer ID 29845: My Cloud OS 5: Twonky Video Thumbnails Not Displayed Twonky DLNA Server v8.2.1 installed on My Cloud OS 5 and higher no longer contain the Twonky Thumbnail Utility (TTU) tool and does not support extracting thumbnails from video content by default.Before upgrading, please review Answer ID 29389: My Cloud OS 5 & OS 3, The Key Differences in Device Features for more details on feature differences and My Cloud OS 3 apps that will no longer be available.To find more information about firmware availbility and supported device, please refer to Answer ID 29230: Devices Available and Supported for My Cloud OS 5 Firmware Upgrade.To find more information about My Cloud OS 5 firmware, please refer to the My Cloud OS 5 Firmware Release Notes.Devices updated to My Cloud OS 5 cannot be downgraded to My Cloud OS 3. ![]()
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